11:15—12:45 |
SESSION
“Luxury and service in real estate — what does the client want?”
V All‑Russian Forum “SERVICE IN REAL ESTATE” |
“Luxury and service in real estate — what does the client want?”
V All‑Russian Forum “SERVICE IN REAL ESTATE” |
Moderator:
Elena Sumkina, Deputy General Director for Customer Service at Smart Service Group
Speakers:
Elena Sumkina, Deputy General Director for Customer Service at Smart Service Group
Speakers:
- Dmitry Falkin, Vice President of Sales and Service at the RBI Group
- Natalya Obydennova, hotel industry expert
- Roman Sabirzhanov, chairman of the MOO “Union of Hoteliers”