Conference room Chameleon October 21, 2026
15:15—16:45 |
SESSION
“Balancing interests: the operational routine of a service company”
V All‑Russian Forum “SERVICE IN REAL ESTATE”
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Topics for discussion:
  • Smart landscaping and the life cycle of green spaces: integrating urban environmental programs into the service of modern real estate. From design to maintenance without losses. Practical cases and regulations.
  • Organizing the operational activities of a single brand’s management company in different cities: challenges and advantages. Pricing and the specifics of franchising.
  • Cleaning: optimal approaches to organizing the service, robotics, and the use of technological maps. How to manage the service?
  • Automation of operational processes and the implementation of AI.

Moderator:
Yulia Solovyova, Director of Product and Customer Experience at Capital Group

Speakers:
  • Andrey Motorny, CIO (Chief Information Officer) of the Vysota Service Group
  • Tatyana Dyomina, Director of the Real Estate Management Department of the Zhelezno Group, General Director of the Azbuka group of service companies
  • Karina Gordyushkina, Deputy Director of the Directorate of Environmental Management and Protection, Department of Environmental Management and Protection of the City of Moscow
  • Vyacheslav Dodonov, Director of the Quality Management and Service Department of the FSK Group
CHAMELEON |