15:15—16:45 |
SESSION
“Balancing interests: the operational routine of a service company”
V All‑Russian Forum “SERVICE IN REAL ESTATE” |
“Balancing interests: the operational routine of a service company”
V All‑Russian Forum “SERVICE IN REAL ESTATE” |
Topics for discussion:
Moderator:
Yulia Solovyova, Director of Product and Customer Experience at Capital Group
Speakers:
- Smart landscaping and the life cycle of green spaces: integrating urban environmental programs into the service of modern real estate. From design to maintenance without losses. Practical cases and regulations.
- Organizing the operational activities of a single brand’s management company in different cities: challenges and advantages. Pricing and the specifics of franchising.
- Cleaning: optimal approaches to organizing the service, robotics, and the use of technological maps. How to manage the service?
- Automation of operational processes and the implementation of AI.
Moderator:
Yulia Solovyova, Director of Product and Customer Experience at Capital Group
Speakers:
- Andrey Motorny, CIO (Chief Information Officer) of the Vysota Service Group
- Tatyana Dyomina, Director of the Real Estate Management Department of the Zhelezno Group, General Director of the Azbuka group of service companies
- Karina Gordyushkina, Deputy Director of the Directorate of Environmental Management and Protection, Department of Environmental Management and Protection of the City of Moscow
- Vyacheslav Dodonov, Director of the Quality Management and Service Department of the FSK Group
CHAMELEON |